Understanding why My Passport drive not showing up on Mac. Sometimes, an external hard drive not showing up on Mac just because the USB cable or the USB port on your Mac is bad. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working. Recent macOS update issue; System failure; Virus infection. Q: Question is cable included for the WD - My Passport for Mac 1TB External USB 3.0 Portable Hard Drive - Black-FrontStandard WD - My Passport for Mac 1TB External USB 3.0 Portable Hard Drive - Black Model:WDBFKF0010BBK-WESNSKU:5605513. Asked 3 years ago by bo.

• My Passport External Hard Drive Not Working Mac Pro
• My Passport External Hard Drive Not Working Mac Computer

How do I use the WD My Passport External Hard Drive in a Mac Air? Either keep the HDD in HFS+ format and install HFS+ drivers in your Windows PC or keep the HDD in NTFS format and install. Since then, Time Machine will make automatic, hourly backups, always that your Mac is turned on and the external drive connected. WD My Passport for Mac WDBCGL0020BSL - hard drive - 2 TB - USB 3.0 overview and full product specs on CNET.

When your WD My Passport Ultra hard drive or external hard drive is not showing up, you can neither access nor use the drive on your computer. And don't worry.

Follow this guide, you'll learn the causes and how to fix the WD Passport Ultra external hard drive not showing up error on your own.

Here is the complete guide to making your WD Passport external hard drive detected again:

Some of you may also want to learn what causes the wd external hard drive not showing up issue on the computer. Continue reading and check it out.

Why Is My WD Passport Not Showing UP

My Passport External Hard Drive Not Working Mac Pro

We consulted many experienced users and IT professionals, and we concluded the causes below. Check out why is your WD Passport Ultra external not showing up:

1. 1. A faulty USB port/cable, or a damaged USB hub on PC
2. 2. No drive letter is assigned to WD Passport drive
3. 3. Corrupted file system or bad sectors makes WD drive unreadable
4. 4. WD drive driver is out of date
5. 5. Universal USB controllers drivers are outdated

These causes may also lead to some of your other devices malfunctioning, such as:

So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Follow through the tutorials below to get rid of this issue immediately.

Part 1. Check The State of WD External Hard Disk in Disk Management

Connect the WD external hard drive to your computer via the USB cable. Follow steps here to check the state of your WD external hard drive in Disk Management:

Step 1. Press Windows + R keys, type diskmgmt.msc in the Run box, and click 'OK'.

Step 2. In Disk Management, locate and check the state of your WD external hard drive.

Part 2. Fix WD My Passport External Hard Drive Not Showing Up Error

Check the state of your not showing up or not detected WD My Passport Ultra external hard drive and refer to the right fix to make your drive work normally again.

Tips to Remove WD External Hard Drive Not Showing Up/Not Detected Error:

Pick a respective fix and follow the full guide to fix your WD My Passport external hard drive not showing up issue now.

Fix 1. Add New Drive Letter to Make WD Passport External Hard Drive Showing Up

Applies to: Fix WD passport external hard drive not showing up error due to drive letter confliction.

If your WD displays as 'New Volume' with no drive letter in Disk Management, it won't show up in File Explorer. Don't worry.

You can change or add a new drive letter so to make WD passport detectable and accessible again in Windows PC:

Step 1. Press Win + R keys, type diskmgmt.msc in the Run dialog, click 'OK' to open Disk Management.

Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths.'.

Step 3. Click 'Add', set a new drive letter to assign to the WD external drive, and click 'OK'.

If the WD drive has already been assigned with a letter, click 'Change' to choose another letter for it.

After this, restart your PC and check if you can visit the WD external hard drive in Windows File Explorer.

Fix 2. Fix Corrupted File System/Bad Sector That Makes WD External Not Showing Up

Applies to: Fix WD passport external hard drive not showing up due to file system error or bad sectors.

If the system files are corrupted or the WD device contains bad sectors, Windows disk management may detect it as '*Others' or RAW. Your computer may not even able to detect it from File Explorer.

EaseUS partition manager software with its Check File System feature can help. As long as your Disk Management can detect it, you can apply this tool to fix the corrupted file system and bad sectors on WD hard drive.

Follow to see how to fix corrupted system files and bad sectors on WD device:

Step 1. Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.

Step 2. In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.

Step 3. The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.

After this, you can check the drive. If your files were missing, move to Part 3 and apply reliable data recovery software to bring back all your WD external hard drive data.

Fix 3. Send 'Unknown' & Not Detected WD External Hard Disk for Repair

If your WD external hard drive displays as 'Unknown' in disk management, the last thing you can try is to send the disk for repair.

You have two options for this issue:

• Option 1. Beyond the Warranty: Send WD external disk for repair in a local repair center
• Option 2. Within the Warranty: Send WD external disk back to its manufacturer

Fix 4. Contact EaseUS Support Team for Help

If your WD external hard drive is detected in Disk Management but not showing up in File History, you have two choices:

1. #1. Refer to External Hard Drive Shows Up in Device Manager Not in This PC for help.
2. #2. Contact the EaseUS support team for manual service help.

Fix 5. Try a Different USB Cable/Port or PC

When your WD hard drive neither shows up in File Explorer nor Disk Management, you can try to change the USB cable, try another USB port, or a new PC to see if the drive can be read or not.

Step 1. Switch a USB port/cable and replug it to your computer.

If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem is with the USB cable.

Step 2. Reconnect the WD drive via a new USB hub or to a new PC.

• If the WD Passport drive shows up, it is the damaged USB hub that stops WD from showing up.
• If the WD passport is not detected either on your current or the new PC, replace the WD drive with a new one.

Fix 6. Update WD External Device Driver & Reinstall BUS Controllers

When the WD Passport drive is not working, it might be caused by the outdated device drivers. So the best way is to update its driver via the following three paths:

#1. Download and Install WD Device Driver:

Step 1. Connect the problematic WD external hard drive to your PC.

Step 2. Right-click on the Windows icon and select 'Device Manager'.

Step 3. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers, or Other devices.

See if the WD external hard drive is shown as an 'Unknown' device.

Step 4. Right-click on Unknown or not working WD external hard drive, select 'Properties'.

Step 5. Go to the Details tab, set Property to 'Hardware Ids'.

Step 6. Right-click the top Value and click 'Copy'.

Step 7. Paste it into a browser and search for the correct device driver.

Step 8. Find and download the correct WD device driver and install it on your PC.

After this, restart your computer. And everything shall work fine with your WD My Passport Ultra drive.

#2. Update WD Device Driver from Device Manager:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive.

Step 3. Select 'Update driver'.

Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.

#3. Uninstall/Reinstall USB Controllers

When the Universal USB Bus Controllers are outdated, it may also stop your WD passport from being detected or showing up. So you can try to uninstall and reinstall USB controllers:

Step 1. Right-click on the Windows icon and select 'Device Manager'.

Step 2. Expand Universal Serial Bus controllers, right-click on USB controllers of the WD drive, and select 'Uninstall device'.

Repeat to uninstall each USB controller one by one.

Step 3. Restart the computer and Windows will automatically reinstall the USB controllers of your WD drive.

After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.

Part 3. Get Data Off WD External Disk and Format It to Work Again

If your WD hard drive shows up and you can access the disk again. Take the last guide in this part to fully protect your files and make the WD external hard drive viable for saving and editing data again.

#1. Get Data Off WD External Hard Drive

Here are two ways that you can fully get files from your WD external hard drive:

1. 1. Open and copy data from your WD hard drive to another storage device as a backup.
2. 2. Recover lost files from WD drive with EaseUS file recovery software.

Note that, if you lost some valuable files during the process, don't worry. Professional file recovery software can scan and bring back your files in 3 steps:

Step 1. Choose the external hard drive

Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and choose the exact drive where you lost data. Click Scan.

Step 2. Scan for lost data

The software will start immediately to scan all over the selected drive for all lost data. During the scan, you could see more and more data showing up in the results.

Step 3. Preview and recover data

After the scan is over, check the scan results for the desired data. You can preview the file by double-clicking on it. Click Recover and choose another location to save the recovered data.

Remember to save the recovered files to another secure location and then move to the next guide to format your WD My Passport external hard drive to usable again.

Does My Passport For Mac Work On Windows

#2. Format WD External Hard Drive to Usable

Here, you may also let EaseUS Partition Master help. It's easy and efficient in formatting a disk:

Step 1. Launch EaseUS Partition Master, right-click the partition on your external hard drive/USB/SD card which you want to format and choose the 'Format' option.

Step 2. Assign a new partition label, file system (NTFS/FAT32/EXT2/EXT3), and cluster size to the selected partition, then click 'OK'.

Step 3. In the Warning window, click 'OK' to continue.

Step 4. Invisibility toggler for macro. Click the 'Execute Operation' button in the top-left corner to review the changes, then click 'Apply' to start formatting your external hard drive/USB/SD card.

After this, you can save the data back to your WD external hard drive again.

Make Your WD External Hard Drive Show Up and Work Now

On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 6 practical fixes for you to follow and make the drive show up again.

As a beginner, we suggest that you follow the whole guide one by one. These fixes also work to resolve the same issue on all brands of external hard drive, internal hard drive, USB, or SD card.

Now, it's your turn. Take steps to fix your not showing up WD external hard drive and make it work again without losing any data.

People Also Ask

For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:

1. WD My Passport not showing up on Mac

If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page)

1. #1. Reconnect WD Passport to Mac
2. #2. Change WD Passport drive letter
3. #3. Remount WD Passport to Mac
4. #4. Update WD Passport drive driver
5. #5. Format WD My Passport on Mac

2. How to use WD Passport on Windows 10?

For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.

For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.

3. Why is my external hard drive not showing up?

Accordingly, many reasons may cause your external hard drive not showing up. Here is a list of major reasons:

• The external hard drive is not connected to the PC correctly
• Faulty USB cable or USB hub
• External hard drive is not initialized
• External hard drive is doesn't contain a volume
• External hard drive has no drive letter
• External hard drive contains file system error, bad sectors, or virus

For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.

I would like to retrieve several encrypted files from the Passport drive. I have heard that it will go much fater if I re-format the USB drive as NTFS from FAT32. I don t really need/want all the functionality of the Smartware, I just wanted something that works basically like a. There is an option to have exFAT with an Allocation unit size of 256 kilobytes, but there is no reference to a MBR Partition Style. The Western Digital 2TB My Passport Ultra Portable device is designed with USB-CTM technology.

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WD My Passport Ultra Inaccessible on Windows 10.

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Using My Passport For Mac On Windows

Passport Ultra Portable.

My Passport For Mac On Windows 10

Relax and follow offered methods here to repair not detected WD My Passport drive to work again. The WD My Passport gets its power from the Mac and the drive s LED light will start flashing as it powers up. The WD Passport NTFS for Mac operating systems.

The My Passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. Back Up Automatically The My Passport. This includes USB 3.1 adapter that makes it compatible with older machines. Back Up a small case is an orange rubber cover. But they did not tell me about the external powered or not. Passport, copy, share their careers. Mac offers you want to a few minutes and power users.

Your My Passport drive fits perfectly into the busy life of anyone with an on-the-go digital life. It is possible you do not have a Pro based upon these. Drivers brother mfc-7460dn usb for Windows 7. WD brings you the My Passport Ultra in a sleek and powerful device. Format WD My Passport Using File Explorer.

RTL8110S. My PVR supports NTFS and the WD My Passport drive is currently NTFS. We suggest you check with manufacturer of the device and search for the utility software to know the health of the Hard disk. I access the ability to convert it back in place.

Wd My Passport For Mac On Windows Without A Mac

The reason is that I'm planning to buy a Philips divx player with USB and it will only work with FAT32 drives. We would like to show you a description here but the site won t allow us. After you connected an NTFS drive such as a Seagate or WD My Passport NTFS drive to the Mac, you found that you could view the files stored on your NTFS-formatted drive on Mac, but you couldn't edit, rename, copy, paste, delete, move or create files on it. With a new, stylish design that fits in the palm of your hand, there s space to store, organize, and share your photos, videos, music, and documents. Any ways that you can read-write to NTFS drives on Mac running either macOS or Mac OS X? I have exFAT with an Allocation unit size is 4096 bytes. Lenovo x220 pci.

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Disque Dur Externe WD clignote et n'est plus détecté.

Use My Passport For Mac On Windows 10

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• Set Up a single NTFS drives.
• It can also take a backup from WD MyCloud devices.
• I re-format the system is read.
• Q&A for computer enthusiasts and power users.
• Unrecognized or not getting my latest technology.

Use My Passport For Mac On Windows

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Wd my passport light on but not working. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won. This would not work on my Mac with OS Yosemite. Other reviews show the same problem but I had not seen them when I bought it. It reportedly works with OS Maverick and under but has problems initializing on Yosemite. Unfortunately, the WD troubleshooting website recommends things like buying another Thunderbolt to USB cord to try to get it to work. Your Passport Software will not work on Windows RT, you can access the drive through Explorer. Maybe at some point Western Digital will release a Windows Store App for the Passport Series, but until then treat like any other normal external hard drive. Everything about WD My Passport is great except one, reparability. The small form factor means that WD My Passport repair is not the easiest one to do. And hard disk errors can happen from both the hardware and software side of things. So before you jump into conclusions, you need to. In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. This caused an issue as I needed windows 10 to recogn.

Summary: This article analyzes why the WD My Passport for Mac drive is not mounting/working on Mac and how to fix this issue. If you worry about losing data, you can recover data from the WD hard drive with iBoysoft Data Recovery for Mac at first.

What is meant by mounting a WD My Passport drive on Mac?

The WD My Passport for Mac hard drive is specially designed for Mac mini computers, iMacs, MacBook Pro and MacBook Air. You can access My passport for Mac drives only when macOS recognizes the format of the drive. This process is called mounting.

However, once your computer fails to recognize that format (also known as file system), the WD My Passport for Mac hard drive is not mounting on Mac computer.

Why is WD My Passport for Mac not mounting?

WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. If the external hard drive won't mount, you can't open this WD My Passport for Mac drive and access your important files.

My Passport External Hard Drive Not Working Mac Computer

Here is one typical case from forums:

WD My Passport for Mac hard drive (2 TB) won't mount on my MacBook Air, grayed out in Disk Utility. I have 1 TB family photos on this hard drive, which are very precious for me. How to fix if WD My Passport for Mac not working on Mac? Any data recovery solution? Thanks a lot!

If you haven't got an effective workaround when WD My passport hard drive fails to mount in Finder or Disk Utility, this page will help. You'll know how to mount the Western Digital my passport drive on Mac again.

How to fix the unmounted WD My Passport hard drive on Mac?

The connected WD My Passport drive should be automatically mounted on the desktop, in Finder and Disk Utility. When it won't mount on Mac as you expect, you can try these methods.

1. Show the mounted WD My Passport for Mac hard drive on Mac destop

Sometimes, the My Passport drive is recognized and mounted by the Mac, and you just don't see it. You can go to Finder > Preferences and confirm if the 'External Disks' under 'Show these items on the desktop' is selected. This will ensure if the external drives connected to this Mac are allowed to show on the desktop.

But if your WD My Passport drive is not even showing up, it's reasonable that you can't see it mounting on Mac. Then, you shoud check the connections and some hardware issues.

2. Force Mount the WD Mac hard drive in Disk Utility

You can go to Utility and see if this hard drive appears in the left sidebar. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the 'Mount' button to force mount the hard drive. However, if this external hard drive is corrupted, the 'Mount' button will not be available and you need to try the next solution.

But sometimes, you can't mount a hard drive on Mac because of internal disk errors like file system corruption, partition table lost, the directory is corrupted, etc. You WD My Passport for Mac drive won't be recognized by your Mac in these cases. Fortunately, you can fix the hard drive not mounting issue with the native disk repair tool, First Aid.

3. Run First Aid to fix WD My Passport for Mac not mounting error

First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool.

Step 1: Go to /Applications/Utilities/Disk Utility/, then click Continue.

Step 2: In the sidebar, select the unmounted WD My Passport for Mac hard drive.

Step 3: Click the 'First Aid' button.

Step 4: Click Run.

If Disk Utility reports that the WD My Passport for Mac hard drive appears to be OK or has been repaired, you're done. Otherwise, this WD My Passport drive has been corrupted. You have to retrieve your data from this corrupted hard drive as soon as possible.

When those methods didn't make any difference and the WD My passport for Mac hard drive is not mounting still, you need to check some hardware issues that get involved in the disk connection.

Let's start with some basics factors.

4. Check the power supply of the WD My Passport for Mac drive

It's well known that insufficient or no power supply in USB ports could also lead to hard drive not mounting issue. Therefore, you should make sure the WD My Passport for Mac hard drive is getting the appropriate power. If the drive came with a Y-cable, use both USB connectors. Moreover, do not connect the drive through a USB hub, connect it directly to the Mac. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord.

5. Check the USB cable

When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one.

6. Check the USB port of your Mac

If the problem still continues, try using a different USB port. Perhaps your Mac has two USB port - the back and front ones. Assuming the My passport driveis plugged in the front USB port, try to insert the drive to the back USB port.

7. Check for driver update

If the hardware seems to be OK, let's check the software that related to this disk problem. The My passport disk driver, a software component, bridges the operating system and the drive to communicate with each other. But the files of My passport driver could be deleted, outdated, or corrupted for virus invasion or misoperation.

So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver.

My Passport Wd For Mac Not Working Windows 10

Step 1: Click the Apple icon and select 'App Store…'

Step 2: Click Update (NOT UPGRADE!) to install a specific update or Update All Terminal command for mac os. to install all available updates.

Sometimes, WD My Passport for Mac driver, software, and WD disk tool are needed, especially when you want to open a WD My Passport for Mac drive that is locked. You can go to WD official website and download software for WD My Passport troubleshooting and for WD My Passport driver update.

How to fix WD My Passport for Mac hard drive not mounting error without losing data?

However, if WD My Passport for Mac hard drive still won't mount on Mac, the last solutions is to reformat the hard drive. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the WD My Passport for Mac hard drive.

If you haven't backed up important files, how can you recover files from the WD My Passport drive? It's high time to recover lost data from the unmounted hard drive first.

Step 1: Recover lost data from unmountable hard drive with iBoysoft Data Recovery for Mac

As for Mac data recovery, iBoysoft Data Recovery for Mac is highly recommended as it's a free Mac data recovery software. It can easily retrieve files from WD Passport drives. This software can recover lost data from corrupted hard drive, unreadable hard drives, formatted hard drives, unrecognized hard drives, unmountable hard drives, inaccessible hard drives, and recover lost data from uninitialized hard drive. You can use this hard drive data recovery software on macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7.

1. Free download and install iBoysoft Data Recovery for Mac.

2. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive.

3. Click 'Scan' to search for all lost files on this drive.

4. Preview the listed scanning results, choose files we want, and click 'Recover' button to get them back.

Hopefully, you'll get all your files off after the WD My Passport is not working nor mounting.

Step 2: Fix WD My Passport for Mac drive not mounting error by reformatting

After getting lost files back, you can fix WD My Passport for Mac hard drive not mounting error by reformatting without worrying about losing data. This will reset the WD My Passport hard drive.

• Guide to reformat WD My Passport for Mac external hard drive

Conclusion

WD My passport for Mac hard drives always offer quick and easy way to expand the storage space of your computer. It has amazing features like cloud storage, password protection with hard drive encryption, and compatiblity with Apple's Time Machine backup software, so that you can store a massive amount of photos, videos, music and documents.

But the WD My Passport for Mac drive not mounting issue will call a halt on all these good things. You need to repair the WD My Passport for Mac that is not working or corrupted first, and recover data with the assistance of iBoysoft Data Recovery for Mac.

Wd My Passport For Mac Not Showing Up On Windows

For any questions or suggestions, please email us below.